Faculty Support: On-Site Classes

Includes AV requests, room assignments, classroom technology, and general questions.

Lorrie Green 


Phone: 410-516-6749 

Fax: 410-516-6017 

3400 N. Charles Street 

Wyman Park Building Suite S-603 

Baltimore, MD 21218


Phone: 202-452-1280

Fax: 202-452-8713 

1717 Massachusetts Ave. NW 

Suite 104 

Washington, DC 20036

Faculty Support: Online and Web-Supported Courses

AAP Instructional Design aapinstructionaldesign@jhu.edu

Help Desk for Online Courses

Toll-free, 24/7 help desk: 1-855-593-0086

If the help desk cannot resolve the issue, please contact AAP Technical Support.

AAP Faculty Training


AAP Multimedia Support AAPMultimedia@jhu.edu
University Policies Please visit the Policies and Procedures page.
Additional Contacts
Appointment Letters aappayroll@jhu.edu
Book Orders Submit to Course Director via MBS Direct Service Center.
Library E-Reserves Send your syllabus or list of assigned materials (book chapters, journal/newspaper articles, internet content, and films) with assignment dates to reserves@jhu.edu.
Library Services:
Questions, Research, Orientations/Workshops,
Ask a Librarian,

Washington, DC:
AskDC Library

Classroom IT Support Contact the Faculty Services Coordinator at your teaching site.
Course Rosters and Grading (using your JHED log-in ID) JHU SIS (Student Information System).
SIS for Faculty tutorial.
Disability Services for Students Faculty should refer students with disabilities who may require academic adjustments, auxiliary aids, or other accommodations promptly to AAPDisability@jhu.edu, 202-452-1286.
Instructional Resource Center irc.jhu.edu
Canvas Training and Support JHU Canvas
Technology Training. To signup for training or trainer office hours, go to the AAP Instructional Resource Center website.
Johns Hopkins Email Set-up Once your JHED ID is activated, you will be provisioned with a new JHU Exchange email account within 3 days. Test your access to the JHU email by logging into the JHU Exchange web client using your newly created ID and password. You can also access your JHU Exchange email by using the my.JH portal.
JHU IT Helpdesk 410-516-HELP, for problems with JHED log-in and university systems.
JHU Weather Emergency Hotline 800-548-9004
JHU Emergency and Security Information
Payroll Concerns, Address Changes and JHED ID aappayroll@jhu.edu
Software for Classrooms/Computer Labs Robert Zeman
Request 3 weeks prior to the start of class.

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