Faculty Support: On-Site Classes

Includes AV requests, room assignments, classroom technology, and general questions.

Lorrie Green 

[email protected] 

Phone: 410-516-6749 

Fax: 410-516-6017 

3400 North Charles Street 

Wyman Park Building, Suite S-603 

Baltimore, MD 21218

[email protected]

Phone: 202-452-1280

Fax: 202-452-8713 

Johns Hopkins Advanced Academic Programs

555 Pennsylvania Avenue NW

Washington, D.C. 20001

Faculty Support: Online and Web-Supported Courses

AAP Instructional Design [email protected]

Help Desk for Online Courses

Toll-free, 24/7 help desk: 1-855-593-0086

If the help desk cannot resolve the issue, please contact AAP Technical Support.

AAP Faculty Training

[email protected]

AAP Multimedia Support [email protected]
University Policies Please visit the Policies and Procedures page.
Additional Contacts
Appointment Letters [email protected]
Book Orders Submit to Course Director via MBS Direct Service Center.
Library E-Reserves Send your syllabus or list of assigned materials (book chapters, journal/newspaper articles, internet content, and films) with assignment dates to [email protected].
Library Services:
Questions, Research, Orientations/Workshops,
Ask a Librarian,

Washington, D.C.:
AskDC Library

Classroom IT Support Contact the Faculty Services Coordinator at your teaching site.
Course Rosters and Grading (using your JHED log-in ID) JHU SIS (Student Information System).
SIS for Faculty tutorial.
Disability Services for Students Faculty should refer students with disabilities who may require academic adjustments, auxiliary aids, or other accommodations promptly to [email protected], 202-452-1286.
Instructional Resource Center irc.jhu.edu
Canvas Training and Support JHU Canvas
Technology Training. To signup for training or trainer office hours, go to the AAP Instructional Resource Center website.
Johns Hopkins Email Set-up Once your JHED ID is activated, you will be given a new JHU Exchange email account within 3 days. Test access to your JHU email by using the my.JH portal.
JHU IT Helpdesk 410-516-HELP, for problems with JHED log-in and university systems.
JHU Weather Emergency Hotline 800-548-9004
JHU Emergency and Security Information
Payroll Concerns, Address Changes and JHED ID [email protected]
Software for Classrooms/Computer Labs Robert Zeman
[email protected]
Request 3 weeks prior to the start of class.

Audience Menu