Faculty Support: On-Site Classes

Includes AV requests, room assignments, classroom technology, and general questions.

Lorrie Green  lgreen@jhu.edu  Phone: 410-516-6749  Fax: 410-516-6017  3400 N. Charles Street  Wyman Park Building Suite S-603  Baltimore, MD 21218 Odyssey: George Hickman  ghickman@jhu.edu  Phone: 410-516-7428  Fax: 410-516-6520  3400 N. Charles Street  Wyman Park Building Suite S-740  Baltimore, MD 21218

Maria Mendez 


Phone: 202-452-0749 

Fax: 202-452-8713 

1717 Massachusetts Ave. NW 

Suite 104 

Washington, DC 20036

Faculty Support: Online and Web-Supported Courses

AAP Instructional Design aapinstructionaldesign@jhu.edu

Help Desk for Online Courses

Toll-free, 24/7 help desk: 1-855-593-0086

If the help desk cannot resolve the issue, please contact AAP Technical Support.

AAP Faculty Training


Training Calendar

AAP Multimedia Support AAPMultimedia@jhu.edu

Multimedia Request Form

University Policies Found by scrolling to the bottom of the AAP Faculty Resources page.
Additional Contacts
Appointment Letters aapfinance@jhu.edu
Book Orders Submit to Course Director via MBS Direct Service Center.
Library E-Reserves Send your syllabus or list of assigned materials (book chapters, journal/newspaper articles, internet content, and films) with assignment dates to reserves@jhu.edu.
Library Services:
Questions, Research, Orientations/Workshops,
Ask a Librarian,

Montgomery County:
AskDC Library

Washington, DC:
AskDC Library

Classroom IT Support Contact the Faculty Services Coordinator at your teaching site.
Course Rosters and Grading (using your JHED log-in ID) JHU SIS (Student Information System).
SIS for Faculty tutorial.
Disability Services for Students Faculty should refer students with disabilities who may require academic adjustments, auxiliary aids, or other accommodations promptly to AAPDisability@jhu.edu, 202-452-1286.
Instructional Resource Center irc.jhu.edu
Blackboard Training and Support JHU Blackboard
Technology Training. To signup for training or trainer office hours, go to the Instructional Resource Center Training Calendar.
Johns Hopkins Email Set-up JHU Exchange email access.
JHU IT Helpdesk 410-516-HELP, for problems with JHED log-in and university systems.
JHU Weather Emergency Hotline 800-548-9004
JHU Emergency and Security Information.
Payroll Concerns, Address Changes and JHED ID aappayroll@jhu.edu
Software for Classrooms/Computer Labs Daniel Baker
Request 3 weeks prior to the start of class.

Audience Menu