Technology Help and Support
AAP provides academic and technical support to ensure an engaging and successful online learning experience.
Technology Support Help Desk
Online students and faculty have 24/7 access to Help Desk support:
- Call our toll-free, 24/7 help desk at (844) 417-0874.
- Chat with the help desk now.
- Email firstname.lastname@example.org.
- Or visit our Blackboard Resources page.
JHU-Wide Support: JHED and JHU Email
Please call IT @ Johns Hopkins Support Center at (410) 516-4357 if you have a question about:
- Your JHED ID and password.
- Accessing JHU’s online library (using a VPN).
- Your JHU email account.