Administrative Contact Information

Faculty Support: On Site Classes

  • Includes AV requests, room assignments, classroom technology, and general questions.


Lorrie Green
Phone: 410.516.6749
Fax: 410.516.6017

3400 N. Charles Street
Wyman Park Building
Suite S-603
Baltimore, MD 21218

Odyssey: Janet Roberts
Phone: 410.516.7428
Fax: 410.516.6520

3400 N. Charles Street
Wyman Park Building
Suite S-740
Baltimore, MD 21218

Montgomery County Campus

Kirsty Gharavi
Phone: 301.294.7162
Fax: 301.294.7103

Academic and Research Building (A&R)
9601 Medical Center Drive
Rockville, MD 20850

Washington, D.C., Center

Maria Mendez
Phone: 202.452.0749
Fax: 202.452.8713

1717 Massachusetts Avenue NW
Suite 104
Washington, DC 20036

Faculty Support: Online and Web-Supported Courses

Instructional Design/ Teaching and Learning Consultations

AAP Instructional Design

Matt Schneider
Phone: 410.516.8754

Instructional Technology Support

Help Desk for online courses:
Online Course support page.

If the help desk cannot resolve the issue, please contact AAP Technical Support.

Instructional Technology Training

AAP Faculty Training

Training Calendar

Multimedia Support

Patrick Fisher

AAP Multimedia Support

Multimedia Request Form

Additional Contacts:

Appointment letters – Stacy Miller,, 202.452.1914

Blackboard Training and Support,

Book Orders – Submit to Course Director via MBS Direct Service Center, Username: afaculty, Password: facultycd (case sensitive). Contact Briggs Rolfsrud at with questions.

Classroom IT Support – Contact the Faculty Services Coordinator at your teaching site.

Course Rosters and Grading (using your JHED Log-in ID) Tutorial –

Desk Copies (for all courses) – Fill out online form. Contact Jenny Devries at 202.452.1280 with questions

Disability Services for Students– Faculty should refer students with disabilities who may require academic adjustments, auxiliary aids, or other accommodations promptly to 202.452.1952

Instructional Resource Center

Johns Hopkins Email Set-up

JHU IT Helpdesk – 410.516.HELP, for problems with JHED log-in and university systems

JHU Weather Emergency Hotline – 800.548.9004, Johns Hopkins University Emergency and Security Information

Library E-Reserves – Send your syllabus to with instructions on which books or pages you want on e-reserves

Library Services: Questions, Research & Resources – Homewood: Ask a Librarian, 410.516.8335, Montgomery County: 301.294.7030, Washington, DC: 202.452.0714

Payroll Concerns, Address Changes and JHED

Software for Classrooms/Computer Labs – Daniel Baker at 202.452.1933. Request 3 weeks prior to the start of class

University Policies – Found by scrolling to the bottom of the AAP Faculty Resources