Frequently Asked Questions

How do I check my student account?

You can check your account and make payments conveniently online via self-service tools at isis.jhu.edu

How do I request to have a pre-requisite waived, or take a leave of absence?

There are a number of student-initiated forms that can be submitted on line or downloaded for submission. These forms include: requests to waive pre-requisites, add-drop, leave of absence, or change student status. Go to the current students homepage and select student forms from the left bar menu. In addition to submitting your request, contact your program advisor concerning your request. There are a number of student-initiated forms that can be submitted on line or downloaded for submission. These forms include: requests to waive pre-requisites, add-drop, leave of absence, or change student status. Go to the students homepage and select student forms from the left bar menu. In addition to submitting your request, contact your program advisor concerning your request.

How do I change my contact information?

It is important to keep your contact information up to date with the university. To update your mailing address or e-mail address, please go to: https://isis.jhu.edu, log on with your JHED log in ID and password, and select Student Data Form at the bottom of the page.

I am a student with a disability. How do I request accommodations?

Students with disabilities must submit a request for accommodations and documentation from a diagnostician. Details on the procedures and contact information can be found here

I have been accepted as a provisional student. Will my status automatically be changed after successful completion of my initial courses?

Students are responsible for submitting a request for change of status. This will not happen automatically. See the list of student forms here

How do I get to campus? Is there parking available?

For directions to the AAP sites and facilities information, please look over the webpages for the campuses.

Is there a computer lab available where I can work?

Students have access to computers in the libraries and in various computer labs. Please look for more information by campus.

How do I know where my class will be held?

Courses are listed in the Course Schedule by location. For specific information on room assignments, please look at the room assignments.

I know I am just starting my program, but I am interested in attending the graduation ceremony. Where can I find information? OR I hope to graduate within two years. How soon must I apply for graduation?

All students must complete an application for graduation. This application must be completed by February 1 in order to be cleared for graduation for the May ceremony. Information on application deadlines and the graduation ceremony can be found here.